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This career opportunity is available at Claims: Quality and Knowledge Management Department for the Claims Product Training Consultant who will be based in Johannesburg.

WHAT WILL YOU DO?

Design and deliver targeted training that strengthens product and technical claims capability.
Equipping claims handlers and claims support teams to manage claims confidently and consistently, contributing to improved service quality and customer satisfaction.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE? Develop and deliver product and claims focused training programmes tailored to various learner groups Translate complex insurance and claims concepts into practical, easy to understand learning materials Facilitate training sessions, both in person and virtual, to enhance technical proficiency and service delivery Collaborate with subject matter e...