Job Summary
With moderate direction, handles single and multi-party personal or commercial line claims of moderate exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.
Job Accountabilities - Key Accountabilities
Document claims file by accurately capturing and updating claims data/information.To determine liability by gathering and analyzing relevant factsAnalyse and determine policy coverageWork to have a timely resolution to claims by developing case strategy, developing a case evaluation; escalating issues as appropriate.Establish timely reserves and perform ongoing review throughout the claims cycle within authority limits Assess damagesNegotiate settlement of claim by establishing an appropriate negotiation strategy.Meet quality standards by following best practices....