Position Overview
Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims.
Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post.
Roles & Responsibilities:
Lead and line-manage a team of Claims Handlers (4 to 5)
Drive performance across quality, productivity, and customer satisfaction
Manage workflow allocation and team capacity
Review claims quality and coach team members to improve
Maintain oversight of the claims portfolio and escalate risks early
Personally handle a small portfolio of claims to stay technically sharpPerson ...