Contract Manager
The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-to-day management of on-site cleaning personnel as well as ensuring excellent client service delivery as per company standards.
Duties & Responsibilities
KEY RESPONSIBILITIES:
- Enforce the Company’s ‘Code of Conduct’
- Ensure an efficient and effective operation of the Site
- Handle and resolve staff and client complaints
- Carry out duties and tasks as per Site Job Description
- Take a proactive approach to cleaning-related matters
- Communicate with staff, public, client, and management regarding cleaning needs
- Assist with training of on-site cleaning personnel
- Provide administrative support to management
- Ensure effective and efficient rostering of cleaning personnel
- Investigate on-site allegations and re...