Operational Management: Oversee cleaning operations across designated sites, ensuring smooth and efficient operations. Develop and implement cleaning schedules, along with site-specific procedures. Ensure compliance with company policies, safety standards, and relevant legislation.
Staff Supervision & Development: Recruit, train, and manage cleaning supervisors and operatives. Conduct regular performance reviews and foster staff development. Address staffing issues such as absenteeism, performance, and disciplinary matters.
Client & Stakeholder Relations: Maintain strong relationships with clients and site managers. Respond promptly to client feedback and resolve any service issues. Attend regular client meetings and provide operational reports as needed.
Quality Control: Conduct regular site inspections and audits to monitor cleaning standards. Implemen...
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