About The Organisation And The Role

Care Services, the central organisation for all Jewish Welfare groups in Cape Town, requires an administrator to improve debtor collections for 4 of the group organisations. This is a role that is more than just numbers. This position is a three‑month fixed term contract and requires compassion, discretion, and ability to navigate sensitive conversations while ensuring financial responsibility.

Responsibilities Manage and execute daily collection activities for outstanding accounts. Make follow‑up calls, send statements, and issue written communication to clients with overdue balances. Ensure timely resolution of queries and disputes affecting payment. Maintain a professional and customer‑orientated approach during collections. Monitor aged debtor reports and elevate high‑risk or long‑outstanding accounts. Maintain accurate notes and records of all collection interactions. Verify and update customer account information in the financial syste...