Position Overview
Become a Client Advisor with the Prada Group and influence the luxury shopping experience. This role emphasizes creating lasting relationships with clients and delivering exceptional service.
In this ambassadorial role, you'll maximize sales while prioritizing customer care. You'll greet clients warmly, understand their needs, and provide personalized service that aligns with our brand values. Using your product knowledge, you'll strengthen client loyalty and promote engagement across various departments. Your contributions will help maintain our store's visual standards in line with operational guidelines.
Key Responsibilities:
• Deliver personalized, excellence-driven customer service
• Capture and manage customer information in the CRM
• Foster team collaboration to enhance customer experience
• Stay updated on industry trends and product knowledge
• Maintain shop floor and visual display standards
Requirements:
• Strong sales passion and luxury market int...