Responsibilities
Gain and Grow Market Share
Identify buying signals and engage with clients to build credibility, connecting through storytelling and discovery Consistently achieve or exceed monthly, quarterly and annual Client Care Centre sales plan Collect client information to help determine the next steps in building long-term relationships and encouraging repeat business Take a strategic approach to quality outreach, securing sales while aligning with the company’s overall sales strategy. Identify and host VIP clients at the Tiffany & Co. events Utilise cross-selling, up-selling and promote add-on and personalisation opportunities to maximise the value from a client interaction
Service Excellence
Build enduring and meaningful client relationships and inspire loyalty to our brand by creating a warm welcome and providing a personal service that ensures clients feel truly valued, wh...