Client Care Advisor

The Client Care Advisor acts as the first line of contact in addressing clients’ queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL’s products and flexibly address clients’ needs by collaborating with various internal stakeholders (i.e., boutique staff and functional teams). The role also involves supporting seasonal outbound outreach initiatives, proactively reaching out to clients during key periods to share updates, exclusive offers, or invitations in alignment with CHANEL’s service standards.

What Impact you can create at CHANEL