Join a leading financial services organization supporting advisors across the country. This role is ideal for professionals who enjoy problem-solving, case resolution, and providing exceptional customer support in a fast-paced environment.
Responsibilities

+ Support advisors and their staff with compensation and commission-related inquiries.

+ Research and resolve complex cases received via phone and email.

+ Communicate with internal and external partners to ensure timely issue resolution.

+ Educate clients on compensation structures, billing events, and reporting tools.

+ Manage case documentation and follow through to resolution.

+ Deliver a high-quality customer experience while handling sensitive financial matters.

Qualifications

+ Bachelor's Degree in Business Administration, Financial, or similar degree

+ 2+ years of customer service experience

+ 2+ years of financial serv...