The Role

As a Client-Facing Technical Support Representative, you will foster strong client relationships, ensuring a consistently outstanding experience. Acting as a knowledgeable representative of CIO Technical Operations, you’ll demonstrate a deep understanding of its services across both the CIO and Kyndryl organizations. You’ll also coordinate seamlessly between on-site and remote technical teams to ensure smooth collaboration and integration across all support functions.

Your natural enthusiasm, proactive mindset, and strong customer-facing skills will help build trust and rapport with stakeholders. You’ll lead technical discussions, mentor teams, and promote a culture of self‑learning and continuous improvement.

This is a global role, offering the opportunity to collaborate with professional engineers worldwide to deliver a consistent and positive experience for all Kyndryl employees.

Responsibilities

• Manage and co-ordinate...