Drive project success at Pace as a Client-Focused Project Manager, managing client onboarding and relationship building. Oversee projects from initiation to close with a priority on satisfaction.
In this full-time position, you will onboard new clients by setting up profiles and providing training on our offerings. Your role will involve regular check-ins to ensure client satisfaction and timely project execution. Use your problem-solving skills to track project issues, develop strategies, and identify opportunities for growth.
Key Responsibilities:
• Onboard and train clients on product usage
• Build and maintain enduring client relationships
• Conduct regular check-ins to ensure client satisfaction
• Monitor project timelines and lab operations closely
• Manage comprehensive project communication and reporting
Requirements:
• Bachelor's degree in a relevant field or equivalent experience
• Two years of customer service or client-facing experience
• St...