Position Overview
Join Quod Financial as a Support Engineer in Toronto, Ukraine and immerse yourself in a full-time role that merges technical skills with client relations. Ideal for trainee, junior, and mid-level professionals aiming to solve complex challenges.
As a Support Engineer, your primary task will be to facilitate communication and troubleshooting between our clients and various internal teams. You will leverage your expertise in trading technology, including back-end systems and APIs, to offer valuable support that enhances client experiences and systems performance.
Key Responsibilities:
β’ Communicate effectively with clients in the finance sector
β’ Collaborate closely with internal teams to solve issues
β’ Work on integrating trading systems and APIs
β’ Validate new features before and after they go live
β’ Monitor systems to ensure optimal performance
Requirements:
β’ Minimum of 2 years in a technical support capacity<...