A global IT consulting firm in Montreal, Canada, is seeking a Case Manager – Customer Relations to enhance client satisfaction and resolve complex payroll issues. The ideal candidate will have 4-6 years of experience in Canadian payroll management and will use analytical skills to identify root causes of client dissatisfaction. Bilingualism in French and English, and strong communication abilities are essential. The estimated salary range for this position is $50,000–$85,000, depending on experience.
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