Job Description: • Act as the first point of contact for client inquiries (phone, WhatsApp, email) • Understand client needs and coordinate with the sales team • Document client details, meeting notes, and order requirements • Support with quotations, purchase orders, and other admin tasks • Collaborate with sales, design, and production teams for smooth order processing • Maintain accurate records of client interactions and communications • Proactively address client concerns and ensure satisfaction Requirements: • Bachelor degree in Business Management or Equivalent • 1-2 years of experience in customer service or client support in a Business to Business and service-oriented environment • Excellent spoken and written communication skills in both Arabic and English • Strong organizational and documentation skills • Ability to work collaboratively with the sales and operations teams to ensure a seamless customer experience