Position Overview
Lead client engagement at Manulife as a Client Relationship Manager in the Canada Retirement team, located in Montreal. This hybrid position emphasizes client support while navigating complex pension products and services.
In this key role, you will ensure client satisfaction through effective relationship management and post-sale services, without a sales component. Your bilingual expertise will allow you to liaise with diverse plan sponsors and consultants, enhancing their understanding of our retirement offerings. Your efforts will play a pivotal part in high client retention rates.
Key Responsibilities:
β’ Establish and cultivate client relationships
β’ Support the pre-sale and installation processes
β’ Facilitate training for Plan Administrators
β’ Drive service improvement initiatives
β’ Attend investment review meetings regularly
Requirements:
β’ Fully bilingual in French and English
β’ Experience in the C...