Overview

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Client Rep, Provisioning

role at

TELUS Join our team and be at the forefront of providing cutting-edge security solutions that make a real difference in people's lives and businesses. Responsibilities

Collaborating with our skilled technicians to provision and activate cutting-edge alarm panels for new installations and service upgrades Upholding TELUS's high standards by meticulously testing equipment, validating account information, and updating zone details before activating monitoring services Managing cellular radio activations for new setups and upgrades, ensuring uninterrupted connectivity Overseeing data updates for our valued commercial clients and complex residential accounts, maintaining accuracy and efficiency What you'll excel at / How you'll succeed

Provide exceptional support to commercial clients, promptly addressing their requests via various communication channels Efficiently handle i...