Client Response Coordinator

📍 Newton-le-Willows, WA12
💰 £27,000 + Benefits
🕒 Rotating Shift Pattern | 1 Day WFH Per Week

We are seeking an organised and customer-focused Client Response Coordinator to join a growing support team based in Haydock.

This is an excellent opportunity for someone with a strong office-based customer service background who enjoys working in a fast-paced environment, coordinating maintenance requests, supporting clients, and ensuring high service standards are maintained.

The successful candidate will act as a key point of contact for clients, engineers, subcontractors, and suppliers, helping to manage reactive maintenance works from initial enquiry through to completion.

The Role

As a Client Response Coordinator, you will be responsible for managing helpdesk enquiries, logging maintenance requests, coordinating urgent works, and ensuring accurate communication and updates are maintained throughout the lifecycle o...