Help clients move business forward through fast, accurate, and thoughtful service. You’ll play a key role supporting clients with transaction-related requests, account updates, and fraud-related inquiries. You’ll collaborate closely with internal partners to deliver a consistent, high-quality client experience. If you enjoy problem‑solving, prioritizing in a dynamic environment, and communicating clearly, this role offers meaningful visibility and impact.

Job summary

As a Senior Analyst – Client Service in the Client Support Group (CSG) within Client Onboarding and Service (COS) – Solution Center, you will support clients through key service moments by assessing needs, guiding them through processes, and delivering effective solutions with a focus on client satisfaction. You’ll build strong relationships with clients and internal stakeholders while helping ensure efficient, consistent service delivery. You’ll also partner with fraud recovery colleagues to addres...