Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role is individually accountable for assisting a variety of clients telephonically or face to face, in accordance with business, process and compliance rules.
Duties And Responsibilities
Provide telephonic and face to face service to customers and intermediaries.Deliver on daily production standards and adhere to service and quality standards.Adhere to business, process and compliance rulesBuild and maintain relationships with other departments, intermediaries and sales advisors.Manage customer relationships in person or telephonically.Perform quality checks on own work and adheres to service and quality standards.Collaborate effectively with others to achieve business results.Inform clients of requirements, procedures and provide input...