Provide exceptional banking support as a Client Service Representative at CIBC in Rimouski. Engage clients with tailored solutions while utilizing your financial services knowledge to foster strong relationships.
In this full-time role within the Personal and Business Banking Team, you will be pivotal in assisting clients with their banking needs. Your problem-solving skills and proactive approach will help connect clients to the appropriate CIBC experts. Flexible to work at multiple locations during banking hours, including evenings and weekends, you will make a meaningful impact on client experiences.
Key Responsibilities:
• Engage clients to manage their accounts effectively
• Solve client issues by asking questions and listening
• Leverage technology to guide clients in using mobile apps
• Facilitate connections with the right team members
• Maintain high standards of client experience and service
Requirements:
• Experience in client service or banking ro...