Become a welcoming face at Alta Vista Animal Hospital as a Client Service Representative in Ottawa, Ontario. Help pet owners feel valued while performing key customer service tasks each shift.
This full-time role focuses on exceptional client interactions within the veterinary environment. As the first point of contact, your organizational and empathetic skills will help in greeting clients, scheduling appointments, and easing veterinary visits for pets and their owners. Your contributions will significantly enhance trust in our hospital.
Key Responsibilities:
• Greet visitors and direct clients to exam rooms
• Schedule and confirm appointments efficiently
• Make outbound calls for follow-ups on appointments
• Present service fees and process payments accurately
• Manage medical records and ensure cleanliness
Requirements:
• Strong customer service background in a veterinary setting
• Empathetic and organized individual
• Excellent communication skills ...