Client Service Representative
Tallahassee, FL
On-Site
Monday - Friday, 9:00 am - 6:00 pm
The Business Licensing team is seeking a Client Service Representative to join our Business License team. This role offers an opportunity to provide exceptional support to one of our larger retail clients, ensuring a seamless and positive experience.
Some of the things you’ll be doing:
Build relationships with our clients to better understand their unique needs and concernsFulfill requests and answer questions for internal and external customersRespond promptly to customer inquiries via phone or electronicallyProvide excellent customer service to both internal and external clientsOrganize the workflow to meet customers’ time frames and demandsNavigate between multiple databases quickly and accuratelyRecommend process improvements where applicableMaintain and grow existi...