Elevate member satisfaction with Desjardins as a full-time Client Services Agent. Provide tailored solutions and foster strong relationships through effective communication and interpersonal skills.
As a Client Services Agent, you will assist members and clients by listening to their needs and proposing personalized solutions based on their preferences. Your role involves closing sales, processing transactions, and ensuring customer satisfaction through dedicated support and follow-ups. By utilizing various communication channels, you will help increase business opportunities and effectively resolve information requests while adhering to organizational standards.
Key Responsibilities:
• Assist members and clients with personalized service solutions
• Drive sales and product support through client engagement
• Process transactions and follow up on service inquiries
• Respond to information requests and conduct necessary research
• Identify and seize business opportu...