About Tickmill

Tickmill is an award‑winning, multi‑regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives such as Futures & Options. Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.

Job Overview

The Client Services Officer will have the opportunity to:

• Handle client inquiries promptly and professionally via live chat, email, and phone in English and German.
• Act as the main liaison between clients and internal departments, ensuring timely resolution of issues.
• Assist clients with verification and KYC procedures in line with regulatory and internal requirements, while providing accurate information on account management, execution queries, and platform functionality.