Position Overview
Description We are looking for a Client Services Specialist to support individuals seeking legal assistance in Miami, Florida. This contract opportunity is ideal for someone who brings strong interpersonal skills, sound judgment, and a service-focused approach to client support within a services environment. In this role, you will guide applicants through the intake process, connect them with appropriate resources, and contribute to community-based outreach efforts while maintaining confidentiality.
Responsibilities:
β’ Conduct client interviews to gather relevant background information and assess service needs.
β’ Evaluate applicants for program eligibility using established guidelines and accurate documentation practices.
β’ Direct individuals to internal or external resources when services fall outside available support options.
β’ Share general guidance and self-help materials with applicants to help them better understand available next steps.
β’ Participate in ...