Client Services Specialist - Oakville

We are currently looking for a Client Services Specialist to join our Oakville team. This is a full-time, permanent opportunity that will be responsible for managing, investigating, and analyzing both external customer claims and internal production related claims. This role plays a critical part in ensuring accountability, continuous improvement, and cross-departmental alignment by establishing a clear factual record of errors, identifying root causes, and driving corrective and preventative actions. Reporting to our Senior VP Sales, this position will act as a central point of coordination between customer service, production, logistics, and quality teams.

We are looking for a positive, energetic person who is highly motivated and wants to work in a team environment!

Candidates must reside in Canada and be legally authorized to work in Canada without sponsorship now or in the future.

Responsibilities