Join WilsonsSecurity as a Client Success Coordinator in Fredericton, New Brunswick, and deliver exceptional customer service while managing security product inquiries. Your technology and problem-solving skills will be essential in this engaging role.
As a full-time permanent employee at WilsonsSecurity, you will employ your 3+ years of customer service experience in a company known for over 100 years of local service. This position entails troubleshooting security products, managing client accounts, and coordinating appointments. Your expertise will also be instrumental in keeping accurate inventory records and maintaining office efficiency.
Key Responsibilities:
• Provide outstanding customer service via phone and email
• Troubleshoot security products for client satisfaction
• Document work orders and service reports diligently
• Update and maintain client accounts promptly
• Coordinate service appointments and manage schedules
Requirements:
• Minimum 3 ye...