Description

Client Success Manager

Bristol, Onsite

What This Role Is All About

As a Client Success Manager, you’ll be the primary point of contact for our clients, building strong, positive relationships and ensuring they have a consistently high-quality experience with Likewize.

Through regular, proactive engagement, you’ll develop a deep understanding of each account, enabling you to identify opportunities for growth and recommend meaningful improvements. You’ll use data and insights to monitor client usage, satisfaction, and engagement, spotting potential risks early and taking action to maintain long-term partnerships.

By proactively addressing challenges and delivering solutions, you’ll play a key role in driving client success, strengthening retention, and maximising the value our clients gain from our products and services.

Your Key Areas of Focus