Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.

About Our Client and the Role:

Our client is a Digital Marketing Agency that partners with businesses across industries to deliver impactful solutions in SEO, SEM, SMM, reputation management, and brand building.

They are looking for an experienced, enthusiastic, and relationship-driven Client Success Manager to join their team. This role goes beyond day-to-day client management—it’s about building long-term partnerships, shaping marketing strategies, and helping clients maximize growth opportunities. The ideal candidate is a natural people person who is detail-oriented, strategic in their thinking, and highly effective at managing time and priorities.

Primary Function:

Own and grow a portfolio of approximately 15–20 high-value accounts or 25–40 small-to-medium sized...