Customer Success Manager

Location: Preferably Onsite in Legazpi City, Albay

Working Hours: Australian Eastern Standard Time (AEST)

Reports To: Head of Customer Success

About the Role

We are looking for an exceptional Customer Success Manager to become the primary point of contact for our clients and vendors. This is a highly customer-facing role requiring someone who is charismatic, organised, commercially aware, and genuinely enjoys building relationships. Success in this role is measured by your ability to create outstanding client experiences, proactively solve problems before they escalate, and confidently communicate with everyone from frontline vendors thr...