About the role

The Client Success team follows a Client for Life philosophy, ensuring that every Gartner client receives value far exceeding their investment. Associates help clients understand and surface business priorities, break down challenges, apply logic, and identify ways to support clients in making the right decisions. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating engagement with products used by large client teams.

What you will do

• Build, develop and manage relationships with a variety of clients ranging from senior C‑levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices, ensuring they achieve satisfaction, retention, and growth.
• Introduce Gartner services and capabilities to new clients and communicate value to decision‑makers.
• Facilitate client calls and engagements to surface client priorities, and recomme...