Advance your career at AbaData in Red Deer, AB as a Client Support Analyst, ensuring our clients receive top-tier support. Help them navigate our advanced energy technology solutions with expertise and care.
As a Client Support Analyst, you will be instrumental in onboarding clients and responding to queries with professionalism. Your responsibilities include leveraging deep product knowledge to assist clients effectively, troubleshooting technical issues, and performing account maintenance. Additionally, you'll collaborate with teams to optimize support processes and nurture lasting client relationships.
Key Responsibilities:
• Act as the first contact for client inquiries across platforms
• Develop extensive knowledge of AbaData’s product offerings
• Oversee client devices and facilitate technical support
• Execute routine account maintenance tasks efficiently
• Keep accurate logs of client interactions using HubSpot
Requirements:
• Customer-facing experien...