Lead a dedicated client support team at Luminary Finance and ensure exceptional service delivery for our institutional clients. We're seeking an experienced Client Support Manager who combines operational excellence with genuine client advocacy to drive satisfaction and retention.

As Client Support Manager at Luminary Finance, you'll be the driving force behind our daily client support operations, leading a team of support specialists who serve as the first line of assistance for our institutional clients. This hands‑on management role combines people leadership with operational excellence, ensuring every client interaction reflects our commitment to quality service.

You’ll handle everything from day‑to‑day issue resolution to process improvements that enhance efficiency and client satisfaction. You’ll field inquiries about payments, account operations, platform functionality, and compliance requirements—making you essential to our clients’ success and our company...