Position Overview
M449- Clinic Assistant
Salary Range : RM3000 β RM4000
Working Hours : 9am β 6pm (Mon β Fri) , 9am - 4pm (Sat)
Company Background : Clinic
Job description
β’ Welcome patients with a warm attitude and address any concerns or complaints with sympathy and professionalism.
β’ Schedule appointments, follow-up visits, and manage the appointment calendar efficiently.
β’ Respond promptly to customer inquiries via WhatsApp, providing information about clinic services, appointment availability, and addressing general inquiries to ensure a positive customer experience.
β’ Assist in maintaining and updating clinic records, including patient files and administrative documents.
β’ Coordinate with healthcare professionals to ensure smooth patient flow and scheduling.
β’ Handle billing inquiries and coordinate with the finance department as needed.
β’ Monitor and maintain accurate records of clinic inventory, including medical supplies and equipment.
β’ Track inventory levels, anticipate shortages...