Position Summary

We are seeking a Clinical Applications Specialist to provide technical and clinical support for laboratory diagnostic equipment. This position plays a critical role in ensuring the proper validation, installation, operation, and performance of laboratory instruments while delivering exceptional customer support and user training.

The ideal candidate has experience working in clinical laboratories or with laboratory instrumentation, enjoys interacting with customers, and possesses strong analytical, organizational, and communication skills.

Key Responsibilities
Support the validation of laboratory methods in accordance with established procedures and regulatory requirements.
Conduct post-installation follow-up calls and onsite visits to ensure customer satisfaction and proper equipment performance.
Respond to technical service requests requiring specialized product knowledge.
Train laboratory personnel on the proper operatio...