**Overview**



The Clinical Associate for the Neurology Developmental and Medicine Development is responsible for working directly with clinicians and staff to meet the needs of patients and family within the Clinical Programs.



**Responsibilities**



1. Responsible for the daily planning, management and monitoring of patient flow through assigned clinics. Addresses scheduling problems, answers patient/family questions related to services being provided, resolves administrative or operational issues for clinical staff and ensures an efficient and smooth clinic operation.

2. Ensures that appointment reminder calls are confirmed, cancellations are rescheduled, “no shows” are addressed, and that every attempt is made to consistently maintain a full clinic schedule through collaboration with Care Center staff and clinicians.

3. Ensures scheduled and waitlisted patients are cleared in a timely manner and patients informed o...