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Clinical Healthcare BPO Consultant

Company

Sutherland

Location

Taguig, Metro Manila

Posted

July 15, 2026

Position Overview

Job Description

*For Pooling Purposes*

  • Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice.
  • Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet their expectations.
  • Participate in RFPs, client proposals, client meetings & sales calls as directed by the supervisor.
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact business outcomes.
  • Identify the training needs that will equip the staff with fundamental skills and knowledge for the clinical/bill review/insurance programs.
  • Have a thorough understanding of the various system tools and operational procedures utilized within the program and provide guidance/recommendations to the operations team on improving service delivery/outcomes.

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