Roles and Responsibilities

• Executive leader with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity
• Provide end-to-end business process leadership & execution. Analyze performance results of the team and implement process improvements. Drive continuous development of existing processes as well as develop new processes to meet emerging business needs
• Directly accountable for and routinely reviews account’s performance against contract metrics and client. Meet all Client Service Level Agreements (deliverables)
• Leads total span of 1,500 FTEs and 2-3 Associate Directors (9I)
• Introduce new and innovative ideas to promote growth and value across the business
• Proactively support the continuous development of high performing teams & individual performance while cultivating
• Ensure adherence to le...