Clinical Services Specialist (CSS)
• Coordinate and track all administrative and logistical components of transplant patient workflows across pre- and post-transplant phases.
• Prepare and maintain patient charts, referral packets, and required documentation for clinical review and committee processes.
• Manage scheduling and coordination of testing, specialty consults, and follow-up appointments in collaboration with RNs and providers.
• Serve as a primary communication hub for patients, referring providers, outside facilities, and internal transplant teams.
• Ensure accuracy, completeness, and timely entry of data in the EMR, transplant databases, and regulatory tracking systems.
• Facilitate receipt and routing of records, imaging, labs, and outside documentation needed for transplant decision-making.
• Support compliance with UNOS, CMS, and institutional requirements through documentation management and audit readiness.
• Identify workflow ga...