Position Overview
Our Client, a Healthcare company, is looking for a Clinical Support Coordinator 1 for their Remote location. Responsibilities:
+ Request medical records and/or response requests from providers fax, secure email, or remote electronic medical record system.
+ Validate provider contact information and update department repository accurately.
+ Follow up on medical records and/or response requests via phone or email and implement appropriate action.
+ Manage incoming medical records/responses accurately and timely.
+ Review medical records upon receipt for content prior to sending for clinical review.
+ Follow up with provider if records are incomplete.
+ Consult with CQR Lead/RN as needed on requests and request status.
+ Prioritize tasks and assignments to meet turnaround time goals.
+ Research provider and member information using internal applications (claims, PCP information, plan...