Lead strategic customer engagement at Clio as a Senior Customer Marketing Manager in Burnaby, Toronto, or Calgary. Leverage your expertise to enhance the referral program and customer loyalty.

This 12-month fixed-term contract focuses on driving Clio’s referral initiatives as part of its Customer Marketing Team. You will bring 5+ years of experience in B2B marketing, crafting strategies that engage and empower customers to become advocates. This role emphasizes collaboration, creativity, and data analysis for program improvement.

Key Responsibilities: • Design and execute referral program experiments • Own and track key performance metrics • Analyze data for strategic program recommendations • Collaborate with teams to align referral efforts • Continuously optimize referral messaging and incentives

Requirements: • 5+ years in customer marketing for B2B software • Strong written and verbal communication abilities • Proven ability to grow pipeline through marke...