Job Description
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
The
Cloud Administrator
is a key operational role focused on
day‑to‑day cloud platform administration and service operations. The position is similar in nature to a traditional service desk role, but
without direct phone support, and with a strong emphasis on
technical execution, case handling, documentation, and operational accuracy .
This role acts as an important interface between Cloud Operations, Engineering, Sales Operations, and Support teams, ensuring that cloud services are delivered, maintained, and administered correctly according to defined processes and service descriptions.
Case & Request Management
Handle
cloud‑related cases and requests
through ticketing systems (no inbound phone support).
Perform
technical fixes and standard operational tasks
within defined procedures and access ...