Job Description:

• Provide Level 2 support for cloud infrastructure and production environments
• Provision and manage cloud resources (compute, storage, networking)
• Configure VPC/VNet, load balancers, DNS, and SSL certificates
• Manage IAM roles, policies, and access controls
• Monitor cloud environments and troubleshoot performance issues
• Implement Infrastructure as Code (Terraform preferred)
• Support Docker and basic Kubernetes environments
• Integrate cloud resources with CI/CD pipelines
• Handle incident management, root cause analysis (RCA), and documentation
• Support cloud migrations and UAT to Production cutovers

Requirements

Qualifications:

• Bachelor’s degree in IT, Computer Science, Engineering, or related field (preferred)
• 3+ years of experience in cloud engineering or infrastructure support
• Strong ex...