We are hiring a hands-on AWS Cloud Engineer with strong Linux and networking fundamentals, focused on troubleshooting, incident resolution, and operational excellence in a managed services environment. This role is aligned to 24x7 SLA-driven support, requiring deep technical diagnostics across infrastructure layers and the ability to contribute to stable, scalable AWS architectures. AWS Solutions Architect certification is preferred. Key Responsibilities Own L2 support for production AWS environments operating under 24x7x365 SLA commitments Respond to incidents, perform deep troubleshooting, and drive root cause analysis with a focus on permanent resolution Monitor and maintain cloud infrastructure to ensure availability, performance, and cost efficiency Troubleshoot issues across multiple layers including AWS networking, Linux OS, web servers, and database connectivity Support and optimize AWS services including compute, storage, database, and load balancing layers Collaborate with De...