Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures. Responsibilities: Work with Product Owners, internal engineering team and Product Principals to oversee and co-ordinate the operation of Digital Experience Management & ITSM tools. Educate and train ICT Support Engineers to operate Digital Experience Management & ITSM tools. Work with Product Owners to onboard and manage applications observability in Digital Experience ...