Job Responsibilities # Fully responsible for configuration management, status monitoring, and scheduled inspections of critical equipment—including servers and network switches—in the data center infrastructure to ensure high system availability。 # Address customer issues arising from cloud platform usage and support their business activities. # Perform end-to-end operations and maintenance (O& M) of the Alibaba Cloud Apsara Stack platform to ensure high availability, performance, and security. # Monitor system health, troubleshoot incidents, and implement proactive optimizations. # Generate and deliver comprehensive O& M reports on system status, resource utilization, and operational metrics on a regular basis. # Collaborate with internal teams and customers to support stable and efficient cloud service delivery. Job Requirements # Bachelor's degree or above in Computer Science or a related major, with over 2 years of work experience in cloud service technology. # Proficiency in Engli...