Hybrid - Taguig 3-5 Yrs Exp Bachelor Full-time

Job Description

Work Arrangement: Rotating Shift (Hybrid - 3x a week)

Work Location: BGC, Taguig

Job Description:

The following are key responsibilities we are looking for BUT we are keen to recruit talented individuals who have a learning agility and looking to develop their career further.

• Provide Patching, Deployment and pre and post support for software applications releases working in a global team providing 24/7 support using an 8-hour revolving shift pattern. You will report to a Team Leader with other analysts within a specific shift.
• Provide L1-L3 type support to AWS/OCI/Azure Cloud maintenance related tasks and activities
• Manage all incident requests for within the shift that have been allocated. Escalation of any incidents to team leader.
• Determine root cause analysis, resolve and communicate solutions to customers with supp...