Overview of the role 

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. 

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. 

Due to continued growth, we are hiring a new Cloud Services Analyst to join our team and help deliver comprehensive 3rd line support services, with a strong focus on Azure Virtual Desktop (AVD) environments. You will play a key role in supporting, managing, optimising and enhancing customer AVD platforms while resolving complex cloud infrastructure issues.

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