We are looking for a Cloud Technical Support Engineer to support and manage enterprise cloud infrastructure across multiple cloud platforms including Alibaba Cloud, Tencent Cloud, AWS, and Microsoft Azure and other clouds. This role is responsible for cloud resource deployment, troubleshooting, technical support, system monitoring, and assisting clients with cloud-related issues and optimization.

Job Responsibilities

• Provide technical support for cloud infrastructure and cloud-related services
• Assist customers with cloud account setup, cloud resource deployment, and configuration
• Monitor server, network, and cloud system performance
• Troubleshoot issues related to cloud services, networking, Linux/Windows systems, and connectivity
• Support multi-cloud environments including Alibaba Cloud, Tencent Cloud, AWS, and Azure
• Assist in cloud migration, cloud optimization, and cost-saving recommendations